Responsible Gaming at hibije

At hibije, we take our responsibility to players seriously. Gambling is a popular form of entertainment enjoyed by millions of adults across Bangladesh — from following the Bangladesh Tigers in a T20 match to spinning the reels on your favourite slot. But we also recognise that for a small number of people, gambling can stop being fun and start causing real harm.

That is why hibije has built a comprehensive set of responsible gaming tools directly into the platform. These tools give you meaningful control over your gambling activity, help you stay within your budget, and make it straightforward to take a break or step away entirely if you ever need to. This page explains what those tools are, how they work, and where to turn if you need support.

We encourage every hibije player — whether you are betting ৳200 on a BPL cricket match or playing live baccarat for higher stakes — to read this page and keep these resources in mind. Responsible gaming is not just a policy for us; it is a core part of how we operate.

Player Protection Tools

hibije provides the following tools free of charge to all registered players.

Deposit Limits

The most practical first step toward responsible gambling is setting a deposit limit.

A deposit limit caps the total amount you can fund your hibije account over a chosen time period. Once you reach your limit, no further deposits will be accepted until the period resets. You can set separate limits for daily, weekly, and monthly cycles — for example, a daily cap of ৳500 and a monthly ceiling of ৳8,000.

Increasing a deposit limit takes a mandatory 7-day cooling-off period before it comes into effect. This delay is intentional — it gives you time to reconsider whether the increase is genuinely what you want, rather than a decision made in the heat of a losing session. Decreasing a limit, on the other hand, takes effect immediately. hibije will never delay a reduction.

To set or adjust your deposit limit, log in to your hibije account and navigate to the Responsible Gaming section of your account settings. Alternatively, email [email protected] and a team member will apply the limit on your behalf within one business day (Bangladesh Standard Time, UTC+6).

Time-Out & Cooling-Off

Sometimes all you need is a short break to reset your perspective.

hibije's time-out feature lets you pause your account for a fixed period without permanently closing it. During a time-out, you cannot log in, place bets, or make deposits. Any pending withdrawals will still be processed normally during your time-out period.

Self-Exclusion

For players who need a longer or permanent break from gambling.

Self-exclusion is a formal commitment to stop gambling on the hibije platform for a specified period or permanently. It is a stronger measure than a time-out and is designed for players who feel that gambling is no longer under their control or is causing financial, emotional, or social harm to themselves or their families.

When you self-exclude from hibije, your account is locked immediately. You will not be able to access it, deposit funds, place bets, or redeem bonuses for the duration of the exclusion. hibije will also suppress all marketing and promotional communications to you for the entire exclusion period. Any remaining balance at the time of self-exclusion will be refunded to you via your registered payment method (bKash, Nagad, Rocket, etc.).

Recognise the Warning Signs

Problem gambling often develops gradually. Knowing the early signs can help you act before harm escalates.

Most people who gamble on hibije do so without any problems — they enjoy cricket betting during the IPL season, play a few rounds of live baccarat for entertainment, and stay well within their means. However, for some individuals, gambling behaviour can shift in ways that are difficult to notice from the inside.

Healthy Gambling Habits

Simple habits that help keep gambling enjoyable and within your control.

The vast majority of hibije players gamble responsibly and have a great time doing it. The following habits are practised by confident, in-control players and are worth adopting from day one on the platform.

Protecting Young People

hibije takes its 21+ age restriction with absolute seriousness.

hibije is strictly for adults aged 21 and above. We verify the age and identity of every account holder as part of our KYC (Know Your Customer) process. Any account found to belong to a person under 21 will be permanently closed and any associated funds returned to the source payment method (bKash, Nagad, Rocket, etc.).

If you share a device with younger family members — a common situation in many Bangladeshi households — we strongly recommend using device-level parental controls or browser content filters to prevent minors from accessing gambling websites including hibije.app. You should also keep your hibije login credentials strictly private and never share your account password with anyone.

Get Support

You do not have to deal with gambling problems alone. Reach out — we are here to help.

If you feel that gambling on hibije or anywhere else is becoming a problem for you or someone close to you, please do not wait. Reaching out early makes a significant difference to outcomes. hibije's support team is available to discuss your situation confidentially and to activate any of the protective tools described on this page — deposit limits, time-outs, or self-exclusion — at your request.

hibije also encourages players who need more comprehensive support to seek help from qualified counselling professionals and mental health services available in Bangladesh. Speaking with a trusted doctor, counsellor, or community religious leader can be a valuable step if gambling is affecting your mental or financial wellbeing. You are not alone, and recovery is entirely possible with the right support network around you.