hibije Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and hibije ("hibije", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at hibije.app. By accessing or using the hibije platform — whether to place sports bets, play live casino games, use the BDT cashier, or browse content — you agree to these Terms in full.

If you do not agree to any part of these Terms, you must immediately cease using the hibije platform. hibije reserves the right to amend these Terms at any time. Continued use of the platform after an amendment is published constitutes acceptance of the revised Terms.

1. Eligibility & Account Registration

Who may create and use a hibije account.

By registering for a hibije account, you represent and warrant that:

• You are at least 21 years of age.
• You are a natural person and not registering on behalf of a corporation, trust, or other legal entity.
• You have not been excluded from gambling services, whether self-excluded at hibije or excluded through any applicable authority.
• You are registering and acting on your own behalf, not on behalf of any third party .
• The information you provide at registration is accurate, complete, and up to date.
• You are not located in a jurisdiction where online gambling is prohibited by applicable law.
• You will maintain the confidentiality of your account login credentials and are solely responsible for all activity conducted under your account.

hibije permits one account per player only. Multiple accounts held by the same individual — identified by name, date of birth, address, device fingerprint, payment method, or IP address — will result in the suspension of all associated accounts and the forfeiture of any bonus balances. Real-money balances held in duplicate accounts will be returned to the payment method used for deposit, less any bonus funds applied.

2. Account Security & Verification

Your responsibilities and our verification rights.

You are solely responsible for maintaining the confidentiality of your hibije username and password. You must not share your login credentials with any other person. hibije will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure.

hibije reserves the right to request identity verification documents at any point, including but not limited to: a government-issued national identity card (NID), passport, or driving licence; proof of address; and documentation confirming ownership of the payment method used (e.g., bKash or Nagad account registered under the same name). Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension and the withholding of pending withdrawals until verification is complete.

3. Deposits & Withdrawals

How funds are handled on the hibije platform.

hibije accepts deposits in Bangladeshi Taka (BDT) and Indian Rupees (INR). Supported payment methods for BDT transactions include bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay. Minimum and maximum deposit limits are displayed in the cashier section of your account at the time of transaction and may vary by payment method.

• Deposit processing: BDT deposits via bKash and Nagad are typically credited to your hibije wallet within minutes of a successful transaction confirmation. hibije is not responsible for delays caused by the payment provider's own systems or scheduled maintenance windows.
• Withdrawal eligibility: Withdrawals may only be made to the same payment method used for the most recent deposit. This rule exists to prevent money laundering and protects the integrity of the payment ecosystem.
• Withdrawal processing time: Withdrawal requests are reviewed by the hibije finance team and, subject to successful verification, are processed within 24–72 hours. Processing times may be longer during public holidays observed in Bangladesh, including Eid, Pohela Boishakh, Independence Day (26 March), and Victory Day (16 December).
• Withdrawal limits: Minimum and maximum withdrawal amounts per transaction and per calendar day are published in the cashier section. hibije reserves the right to apply enhanced due diligence to withdrawal requests above certain thresholds.
• Currency conversion: Where a player's deposited currency differs from the currency denomination of a game or market, hibije will apply a conversion at the prevailing mid-market rate at the time of the transaction. No additional conversion fee is charged by hibije.
• Refused transactions: hibije reserves the right to refuse, reverse, or place on hold any deposit or withdrawal that it reasonably suspects is connected to fraud, money laundering, or a breach of these Terms.

4. Bonuses & Promotions

How bonus offers work and the conditions that apply.

hibije may offer welcome bonuses, reload bonuses, free spins, cashback promotions, and other incentives from time to time. All bonus offers are subject to specific terms published alongside each promotion, including wagering requirements, eligible games, minimum qualifying deposit amounts, and expiry periods. In the event of any conflict between promotion-specific terms and these general Terms & Conditions, the promotion-specific terms shall prevail.

5. Betting & Gaming Rules

Conduct standards and platform integrity rules for all hibije players.

All sports betting markets on hibije — including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers bilateral series), football, kabaddi, and other sports — are governed by the specific market rules published in the hibije Sports section. In the event of a dispute regarding bet settlement, hibije's decision, made in good faith based on the official result from the relevant governing body (e.g., ICC, FIFA), shall be final.

• Bet acceptance: hibije reserves the right to refuse or limit any bet at its sole discretion, including bets that it considers to carry an unusually high risk, bets placed by accounts under review, or bets that would result in exposure exceeding hibije's liability limits for a given event.
• Voided bets: A bet may be voided if the event is abandoned, postponed beyond a specified period, or if hibije determines that an obvious pricing error has occurred. Voided bets are refunded to the player's wallet at the original stake amount.
• Collusion and match-fixing: Any player found to be involved in, or attempting to profit from, collusion, match-fixing, or the use of insider information will have their account permanently closed and all balances forfeited. hibije cooperates fully with sport governing bodies and law enforcement in relation to integrity investigations.
• Malfunctions: In the event of a technical malfunction in any casino game — including live dealer games provided by Evolution Gaming, Pragmatic Play, or Ezugi — the affected round is voided and stakes returned. hibije's technical logs are the definitive record of game outcomes.
• Disconnections: hibije is not liable for bets affected by a player's internet disconnection or device failure. Players are responsible for maintaining a stable connection when placing bets or participating in live casino sessions.

6. Responsible Gaming

Our commitment to player welfare and safe gambling practices.

hibije is committed to promoting responsible gambling among all players. The platform provides a suite of responsible gaming tools accessible from every account's settings page, including deposit limits (daily, weekly, monthly), session time reminders, cooling-off periods, and self-exclusion. Players who feel that gambling is negatively affecting their wellbeing are encouraged to use these tools or to contact hibije support directly.

hibije strictly prohibits gambling by persons under 21 years of age. Any account where underage gambling is suspected will be suspended immediately pending investigation. Where underage gambling is confirmed, the account will be permanently closed and any deposits returned to the originating payment method.

7. Intellectual Property

Ownership of hibije content, software, and trademarks.

All content on the hibije platform — including but not limited to the hibije name and logo, website design, software, text, graphics, game interfaces, promotional materials, and data compilations — is the intellectual property of hibije or its licensors and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the hibije platform for personal, non-commercial entertainment purposes only.

You may not copy, reproduce, distribute, publish, transmit, modify, create derivative works from, or commercially exploit any part of the hibije platform without the prior written consent of hibije. Scraping, data mining, or systematic extraction of content from hibije for any purpose is strictly prohibited.

8. Limitation of Liability

The extent of hibije's liability to players.

To the maximum extent permitted by applicable law, hibije shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of — or inability to use — the hibije platform, even if hibije has been advised of the possibility of such damages.

9. Governing Law & Disputes

How disputes between hibije and players are resolved.

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising from or in connection with these Terms or your use of the hibije platform, you agree to first contact hibije's customer support team at [email protected] to seek an informal resolution. hibije will endeavour to respond to all formal complaints within 10 business days (Bangladesh Standard Time, UTC+6).

If an informal resolution cannot be reached, hibije and the player agree to submit the dispute to binding arbitration. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding on both parties. Nothing in this clause limits hibije's right to seek injunctive or other equitable relief in any competent court to protect its intellectual property or platform integrity.

10. Amendments to These Terms

How and when these Terms may change.

hibije reserves the right to revise these Terms & Conditions at any time. When a material change is made, hibije will update the effective date shown at the top of this page and, where reasonably practicable, notify registered players via the email or mobile number associated with their account. Your continued use of the hibije platform following publication of revised Terms constitutes your acceptance of those changes.

It is your responsibility to review these Terms periodically. If you do not agree with any revised Terms, you must stop using the hibije platform and may request the closure of your account by contacting [email protected]. Any bets or game rounds in progress at the time of a Terms update will be settled under the version of the Terms in force when the bet or game round was initiated.